Work Mode: Work from Office

Job Summary:

We are seeking a skilled and proactive Internal IT Administrator to manage and support the internal IT infrastructure of our organization. This role involves maintaining user accounts, hardware, software, and security systems to ensure smooth and secure operations for all internal users.

Key Responsibilities:

System Administration:

• Maintain and support internal systems, servers (Windows/Linux) and cloud environments.

User Support:

• Provide technical support to internal staff (Tier 1–2), both on-site and remotely.
• Set up and configure new employee accounts, email, access rights, and equipment.
• Document support issues and resolutions using the internal ticketing system.

Network & Security:

• Administer firewalls, switches, VPNs, and endpoint protection systems.
• Regularly update antivirus, OS patches, and other security tools.

Backup & Recovery:

• Perform regular backups and test disaster recovery processes.
• Monitor and maintain backup solutions.

Documentation & Reporting:

• Maintain documentation for systems, procedures, and configurations.
• Generate reports for system uptime, incidents, and audits when required.

Qualification and Experience

• Graduate with relevant courses and certifications
• 3 yrs experience