Programme Manager / Delivery Lead – MyTRUST Country Deployment

Job Title:
Programme Manager / Delivery Lead – MyTRUST Country Deployment
(Hands-on Enterprise Implementation | National Digital Identity Programme)

Role Summary

We are hiring a delivery-focused, hands-on Programme Manager to lead the end-to-end onsite deployment of our MyTRUST platform. This is a hands-on customer facing role requiring practical experience in:

• Large enterprise-grade software product implementations
• Managing programme governance and Multi Stakeholder Engagement
• End-to-End Deployment: Requirement gathering to Go-Live
• Integrations across multiple ecosystems

Requirement: 8-12 yrs. This is a Fulltime, WFO role with Travel.

Key Responsibilities

• Own the end-to-end delivery of the MyTRUST deployment for a country.
• Create and manage detailed programme plans, schedules, and delivery milestones.
• Analyze the requirements & map the same into our product/platform
• Configure/customize the product/platform to suit the requirements
• Handle customer-specific integrations in line with product/platform specifications
• Deliver/Implement the customized product/platform
• Drive risk management, dependency tracking, and issue resolution.
• Drive governance through steering committees, reviews, and status updates.
• User Acceptance Test (UAT) Sign off and Project Closure Enabling customers to GO LIVE
• Post-LIVE technical support in line with Service Level Agreements (SLA)
• Managing programme governance and Multi Stakeholder Engagement (External and Internal)

Qualifications & Experience

• Must-Have 8–12 years hands-on experience in large enterprise grade product implementation in a multi stakeholder environment
• Experience working on public sector, e-governance, or national ICT platforms is a strong plus.

General Experience & Qualification

• Demonstrated ability to lead complex, multi-stakeholder programmes.
• Experience coordinating with government agencies, regulators, or public institutions.
• B.Tech/M.Tech/MCA is mandatory. Having an MBA will be an advantage.
• Certifications such as PMP, PRINCE2, Agile PM preferred.

Personal Attributes

• Highly hands-on, operational, and execution-driven.
• Strong analytical and problem-solving skills.
• Excellent communication with ability to engage senior government leaders.
• Comfortable navigating ambiguity in national digital transformation programmes.
• High integrity, resilience, and ownership mindset.

Location: Hyderabad
Reports To: Global Head – Programme Delivery, MyTRUST
Travel: High

Role: Product Consultant-PreSales

As a Product Consultant-PreSales, You will work closely with the business team to understand prospect/client needs, demonstrate the value of our solutions, and guide prospects through the technical aspects of the sales cycle. Your ability to communicate complex product features in a clear and compelling way will be key to the organization. Importantly, you will need to demonstrate a thorough understanding of the domain and market trends.

Requirement: 6-8 years of experience in a presales, solutions consulting, or product specialist role—preferably in an Enterprise Grade Software Products firm. This is a Fulltime, WFO role with travel.

Key Responsibilities

• Work with business teams to understand prospect requirements and design required responses like collaterals, presentations, technical documents, product demonstrations.
• Tailor and Deliver product presentations, solution walkthroughs, and technical deep dives for prospects and partners.
• Understand client/prospect business challenges, requirements and articulate how our product addresses Build and present custom demos, proof of concepts (PoCs), technical responses and proposals
• Collaborate with internal stakeholders to prepare Techno-Functional collaterals related to product, domain or as response to prospect/client requests.
• Based on client interactions, Provide feedback to product and other
• Respond to RFPs, RFIs, and security questionnaires in collaboration with relevant
• Post-demo follow-ups, clarify technical queries and reinforcing solution
• Stay up-to-date on product capabilities, digital identity, PKI and Trust services domain, market trends, and competition
• Track global industry trends, standards, and regulatory developments to shape solution positioning and product recommendations.

Requirements:

• Having a technical degree like BTech will be an added advantage
• 6-8 years of experience in a presales, solutions consulting, or product specialist role—preferably in an Enterprise Grade Software Products firm.
• Direct customer facing experience, Excellent Story Telling skills: presentation, communication, and interpersonal skills.
• Ability to translate complex customer requirements, technical concepts into business
• Comfortable working in fast-paced, multi stakeholder, client-facing roles with cross-functional