Digital Transformation of Healthcare is a Reality now. “On-Demand Healthcare” is driving the Digitalisation in healthcare industry aided by Wearables, TeleMedicine, Virtual Reality and BigData.

This Digital Transformation brings enormous benefits to Patients, Doctors and Hospitals. Unfortunately, this has also resulted in related Frauds and Data Breaches due to unauthorised access and misuse of data. Most of these are through identity spoofing or impersonation.

According to a recent report – “The healthcare sector saw a whopping 41.4 million patient records breached in 2019, fuelled by a 49 percent increase in hacking”. There is a huge demand and value associated to Healthcare records or information on the dark web.

It is highly imperative and critical that Healthcare industry has mechanism to prevent such data breaches and fraud, primarily by monitoring and ensuring their patients and users are who they claim to be.

This is where the Know Your Patient (KYP) can bring in required security and prevent frauds or breaches. KYP can be the equivalent of KYC for Banks. Online Identity Verification can safeguard data/services by ensuring the services and information are being accessed by and delivered to the correct recipients.

Some potential use cases in Healthcare:

Automated OnBoarding: KYP can help in streamlining processes by automating patient registration, intake, admission etc.
Reducing Insurance Frauds: At every step in the process (Clinic, Hospital, Pharmacy) Institutions can verify the identity of the patient and thereby eliminating identity impersonation and fraudulent claims
Pharmacies: KYP can help validate age and identity of the person and reduce any misuse of prescriptions etc
Access to Data or Patient Records: KYP can ensure only the authorised people get to access the patient records
Telemedicine: Through facial recognition, the systems can establish the identity of the patient in case of remote treatments
All of the above creates a robust safeguard for the entire healthcare industry; thereby reducing fraud, intentional misuse and also results in big operational savings in terms of time and money.