Trust vs Security in the digital world

In this blog I have decided to highlight some differences between digital trust and digital security. Before we go into that lets look at the definitions of both these terms.

According to Gartner “Digital trust underpins every digital interaction by measuring and quantifying the expectation that an entity is who or what it claims to be and that it will behave in an expected manner”.

According to Gemalto “Digital security is an all-encompassing term which includes the tools you can use to secure your identity, assets and technology in the online and mobile world”.

Now that we have defined the terms; let’s get into differentiating them.

  1. Security uses tools whereas trust leverages security.
    As it clearly states in the definition security includes and uses various tools to protect your identity include anti-virus software, web services, and biometrics and secure personal devices.
    Trust is increasingly shaped by experience and online social interactions – both of which require leveraging of strong security.
  2.  Security is reactive whereas trust is proactive.
    Security has traditionally been a “tech” issue employed in a reactive mode with layers of technology that “lock down” the enterprise.
    Trust goes beyond security, it concerns the whole ecosystem of the enterprise thus it adopts proactive mode to reduce the losses and avoid lockdown.
  3. The measures of security and trust are different.
    Security is measured on the basis of how best can one “protect the perimeter” whereas ; Trust is measured on the basis of how best can one “manage the attack”.
  4. Dispute and grievance management also vary.
    In case of dispute, trust has an option of verifiability and legal coverage whereas; security is not verifiable and may not have legal coverage under all circumstances.

“Digital security is not an achievable end state. Digital trust is.”